Not able to attend some of our events? Interested in finding out what you missed? Let us be your “go to” resource for program highlights and takeaways.
On May 18, our Houston chapter presented A CFO’s Guide To Successful Operational KPI Management, an informative panel discussion focusing not only on selecting, communicating, and monitoring KPIs, but also on resolving conflicting issues.
Our Expert Speakers Were:
Here’s What They Advised Us:
- KPIs are the best indicators of how clients feel, as they catch problems before it’s too late and provide ways to know who is happy and who is not.
- KPIs should be viewed as leadership opportunities.
- It is important to communicate about your KPIs and take the time to let your team know what they mean.
- Always get your employees involved and allow them to buy into their own KPIs.
For details about the Houston CFO Leadership Council, take a look at our chapter page or contact Erin Gardner at [email protected]. And, don’t miss out on our next event on June 15, Globalization 2.0: The Tax and Financial Implications of Operating a Global Business.